Privacy Policy
Privacy Policy
Effective Date: 2025-10-21
Last Updated: 2025-10-21
1. Introduction
PML ECommerce Enterprise LLC. referred to as we, our, or us is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website mybackyardhq.com or use our services.
2. Information We Collect
2.1 Personal Information
- Contact Information such as name, email address, and phone number
- Billing and shipping information
- Account information if you create an account
- Payment information processed by secure third party processors
- Order history and preferences
- Communications with our support team
2.2 Automatically Collected Information
- Device information such as IP address, browser type, operating system, and device identifiers
- Usage data such as pages visited and time on page
- Location data at a general level
- Cookies and similar tracking technologies
3. How We Use Your Information
- Process and fulfill orders
- Provide and improve our services
- Communicate with you about orders and support inquiries
- Personalize your experience and recommendations
- Detect and prevent fraud and security threats
- Comply with legal obligations
- Send marketing communications when you have opted in
4. Information Sharing and Disclosure
We do not sell or rent your personal information. We may share information with service providers who help operate our business such as payment processors, shipping partners, IT and analytics providers. We may disclose information when required by law or to protect our rights. In the event of a merger or acquisition, your information may be transferred with notice provided.
5. Data Security
We use administrative, technical, and physical safeguards to protect your information. This includes encryption in transit, access controls, regular updates, and staff training. No method of transmission or storage is completely secure and we cannot guarantee absolute security.
6. Cookies and Tracking Technologies
We use essential, performance, functional, and marketing cookies. You can manage cookies in your browser. See our Cookie Policy for more information.
7. Your Privacy Rights
Depending on your location, you may have the right to access, correct, delete, or receive a copy of your personal information and to object to or restrict certain processing. You may also opt out of marketing communications at any time by using the unsubscribe link or by contacting us.
8. Data Retention
We retain your personal information only as long as necessary to provide our services, comply with legal obligations, resolve disputes, and improve our offerings. When no longer needed, data is deleted or anonymized.
9. International Transfers
Your information may be transferred to and processed in the USA. By using our website, you consent to this transfer.
10. Children’s Privacy
Our website and services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal data, contact us so we can delete it.
11. Third Party Links
Our website may contain links to third party sites. We are not responsible for their privacy practices or content. Review their policies before providing personal information.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will update the date at the top and may notify you through the website or email. Continued use of our services after changes indicates acceptance of the updated policy.
13. Contact Information
Email support@mybackyardhq.com
Phone 877-471-3888
Address 20015 S LaGrange Road, #1004, Frankfort Illinois 60423
We aim to respond to privacy related inquiries within 30 days.